When prompted, be sure to select only your DOD EMAIL certificate. Open a web browser and go to: You will see the following screen informing you that you are accessing a U.S. This problem is known as the “DoD Root Certificate Chaining Problem” per Defense Information Systems Agency (DISA). This problem is often the result of a well known and documented problem with incorrectly configured Internet Explorer settings. Some users experience problems accessing JKO using CAC. Once you click “I Accept” your browser will be directed to the Army’s Enterprise Access Management page where you will create a new account using your Social Security Number. How do you access the new army on AKO?Īccess the application forms via us.army.mil. For example when a user named Charlie Oscars registers for an AKO/DKO account, he is given the username charlie. Your AKO/DKO username is based off of your first and last names, using a period as a separator. What happened to AKO Army?Īrmy Knowledge Online (AKO) may have stopped being accessible to users at the end of June, but PEO EIS’s Enterprise Content Collaboration and Messaging (EC2M) product office - part of EIS’s Enterprise Services portfolio - officially brought the program to a close on July 26. However, the Army is transitioning to a more secure enterprise network for business users - Soldiers, Army civilians and contractors. The Army’s web portal “Army Knowledge Online” - better known as “AKO” - has been available to retirees and family members for many years now. “ EC2M is also replacing the AKO Single Sign-On service with Enterprise Access Management Service (EAMS-A),” according to Army officials with Program Executive Office Enterprise Information Services. … All Soldiers (active duty, Guard/Reserve, retirees, veterans) and eligible family members can obtain a DSLogon account, which allows access using a single username and password. In the past, users could only forward AKO email to a government email address. How To Login to AKO/DKO with your CAC: Go to Click ‘I Accept’ button. Click on the “Self-Service” tab and then select “My Education”.Log in to your AKO account (or register and login if you haven’t already done. Follow the hyperlink for AKO listed at the top of page.
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